Best front desk staff in Melbourne, very helpful and extremely accommodating.
Quest has a brilliant location, tram ride to city and close to district docklands iga and Woolworths
The best part of staying in Quest NewQuay would be its location, easily accessible to Southern Cross station. I stayed in the room with lovely Bay view. The staffs are friendly. Easy to check in and check out.
Overall it was a good experience, the staff were very friendly and helpful and I enjoyed my stay. However, the bed wasn’t the most comfortable as the two smaller beds that made up the king size bed in my room were two different heights and I felt that a lot of the kitchen equipment was greasy or oily which wasn’t the best when trying to cook.
Apart from that the studio was quite nice and the hotel was in a very good location
The room is tidy and clean. Kitchen and utensils could be cleaner (and less oily). Great amenties. Netflix on TV. Free laundry on the ground floor, with washing powder and softener provided. The time to wash and dry is a bit long though. There is a balcony with only 1 ft width, but enough for getting fresh air and the view of yarra river. Good location to have a night walk around the port. Two grocery stores near the hotel. It is quiet but still located within free tram zone, so it's more affordable and very convenient to go out. Near the skybus station in southern cross station from or towards the airport.
訪客用戶
家庭出遊
一臥室公寓
入住於2025年08月
3.5
評價於:2025年08月22日
I feel like home. Although the room cleaning is not really done well, lots of hair and rubbish not cleaned everyday, some cooking utensils are oily, we did a bit cleaning and try best to maintain good. That’s not really a big problem. The bed, the pillows are comfortable and the design is comfy. The water pressure is enough 👍🏼. I can sleep well that’s the most important.
The location is perfect. Just within 2 mins walk to the free tram to city center. There’re 2 supermarkets nearby.
The man helping check-in comes a bit unfriendly and makes me feeling uncomfortable. I am not a native English speaker , not listening quite well as he speaks too fast. I received an unpleasant face when I need to repeat. Honestly, I don’t have problems of reading English.
Torch 2024
商務出差 一室房
入住於2025年09月
5.0
超讚
評價於:2025年10月11日
Best front desk staff in Melbourne, very helpful and extremely accommodating.
Quest has a brilliant location, tram ride to city and close to district docklands iga and Woolworths
The best part of staying in Quest NewQuay would be its location, easily accessible to Southern Cross station. I stayed in the room with lovely Bay view. The staffs are friendly. Easy to check in and check out.
Overall it was a good experience, the staff were very friendly and helpful and I enjoyed my stay. However, the bed wasn’t the most comfortable as the two smaller beds that made up the king size bed in my room were two different heights and I felt that a lot of the kitchen equipment was greasy or oily which wasn’t the best when trying to cook.
Apart from that the studio was quite nice and the hotel was in a very good location
The room is tidy and clean. Kitchen and utensils could be cleaner (and less oily). Great amenties. Netflix on TV. Free laundry on the ground floor, with washing powder and softener provided. The time to wash and dry is a bit long though. There is a balcony with only 1 ft width, but enough for getting fresh air and the view of yarra river. Good location to have a night walk around the port. Two grocery stores near the hotel. It is quiet but still located within free tram zone, so it's more affordable and very convenient to go out. Near the skybus station in southern cross station from or towards the airport.
訪客用戶
家庭出遊 一臥室公寓
入住於2025年08月
3.5
評價於:2025年08月22日
I feel like home. Although the room cleaning is not really done well, lots of hair and rubbish not cleaned everyday, some cooking utensils are oily, we did a bit cleaning and try best to maintain good. That’s not really a big problem. The bed, the pillows are comfortable and the design is comfy. The water pressure is enough 👍🏼. I can sleep well that’s the most important.
The location is perfect. Just within 2 mins walk to the free tram to city center. There’re 2 supermarkets nearby.
The man helping check-in comes a bit unfriendly and makes me feeling uncomfortable. I am not a native English speaker , not listening quite well as he speaks too fast. I received an unpleasant face when I need to repeat. Honestly, I don’t have problems of reading English.
Torch 2024
商務出差
一室房
入住於2025年09月
1373618****
商務出差
兩臥室公寓
入住於2025年08月
訪客用戶
家庭出遊
一室房
入住於2025年06月
KacieJeong
獨自出遊
行政一室房
入住於2025年07月
_WeChat383672****
家庭出遊
一臥室公寓
入住於2025年05月
CM28
好友出遊
兩臥室行政公寓
入住於2025年05月
訪客用戶
獨自出遊
一室房
入住於2025年10月
匿名用戶
家庭出遊
兩臥室公寓
入住於2025年03月
訪客用戶
獨自出遊
一室房
入住於2025年03月
訪客用戶
家庭出遊
一臥室公寓
入住於2025年08月
Torch 2024
商務出差 一室房
入住於2025年09月
1373618****
商務出差 兩臥室公寓
入住於2025年08月
訪客用戶
家庭出遊 一室房
入住於2025年06月
KacieJeong
獨自出遊 行政一室房
入住於2025年07月
_WeChat383672****
家庭出遊 一臥室公寓
入住於2025年05月
CM28
好友出遊 兩臥室行政公寓
入住於2025年05月
訪客用戶
獨自出遊 一室房
入住於2025年10月
匿名用戶
家庭出遊 兩臥室公寓
入住於2025年03月
訪客用戶
獨自出遊 一室房
入住於2025年03月
訪客用戶
家庭出遊 一臥室公寓
入住於2025年08月